Rental Terms

It is hereby clarified that the vehicle may be driven only by the driver named in this rental agreement and/or by another driver who has received the Company's written approval (together and severally: the Renter). If the vehicle is driven by a driver not named in the agreement, then in the event of an accident or damage the Renter will be charged the full cost of the damage caused — with no excess cap and no insurance cover whatsoever!

It is hereby agreed that where the driver is not the Renter, the provisions of this agreement that apply to the Renter apply equally to the driver, and that the Renter and the driver are jointly and severally responsible for fulfilling all of their obligations under this rental agreement.

Should the Renter wish to add a driver besides themselves, they must pay an additional ₪25.00 per day, and must ensure that the Company records the additional driver's name and details in the agreement.

Where the Renter is required to drive accompanied, insurance cover is valid only if they drove accompanied as required by law. If the driver drove unaccompanied there is no insurance cover whatsoever, and in the event of damage the driver will be required to pay the full cost of the damage caused — with no excess cap and no insurance cover whatsoever!

It is clarified and agreed that where the Renter and/or the driver is under suspension and/or disqualification of their driving licence, there is no insurance cover whatsoever, and any injury and/or damage caused to the vehicle and/or to a third party, directly and/or indirectly, falls on the Renter and/or is their sole responsibility. In such a case the customer will be charged the full cost of the damage caused — with no excess cap and no insurance cover whatsoever!

Where one of the drivers on the agreement is a new or young driver — that is, a driver with less than two years of driving experience and/or a driver under the age of 24 — no replacement vehicle will be provided in the event of an accident or a faulty vehicle.

The Renter declares that they inspected the vehicle on all sides, inside and out, including the underbody, before driving it, and found it suitable for their needs. The Renter hereby waives any claim of non-conformity and/or defect.

When the vehicle is collected, a Company representative will document it on video and/or in photographs. If the vehicle is returned with damage, that video and/or those photographs will serve as evidence of the vehicle's condition at collection.

A rental day runs until the following morning. The vehicle must be returned by the opening time of the collecting branch (unless otherwise agreed in advance). The opening hours of each branch are listed on the Company's website. A vehicle returned after that time will oblige the Renter and/or anyone on their behalf to pay for an additional rental day.

Where the vehicle is returned independently, the Renter must contact and coordinate with a Company representative before returning it. The Renter bears responsibility for any damage caused up until the vehicle is inspected by a Company representative. Leaving the vehicle keys outside the office is strictly prohibited.

When returning the vehicle, the Renter is responsible for handing the vehicle keys to a Company representative. If the keys are forgotten and remain with the Renter, the vehicle is treated as not yet returned and the rental agreement is extended until the keys are actually returned to the branch — at full charge, with no time limit whatsoever!

The Renter undertakes to return the vehicle at the end of use clean, or at the very least in the condition in which it left the branch. If the customer returns the vehicle dirty, wet, with a bad odour or similar, the Renter will bear the cost of a special vehicle clean of ₪480.00. In addition, the customer will pay for the days the vehicle is off the road at the applicable period rate, with no time limit, with no excess cap and no insurance cover whatsoever!

Returning the vehicle does not constitute any undertaking by Hoshen Car that it was returned in sound condition and free of damage. Certain damage may come to light only after several days, or only when examined by a professional. If damage to the vehicle is discovered, the Renter bears full responsibility and will pay the cost of the damage (even where time has passed since the vehicle was returned).

The rental fees, and every other payment the Renter has undertaken towards the Company under this agreement, will be paid by the Renter by the time the vehicle is returned to the Company's possession. Where the vehicle is returned before the end of the rental, the Renter will be charged a daily rental rate in accordance with the Company's tariff, up to the date the vehicle is returned to the Company.

To secure payment, the deposit, the credit card details and the vouchers will remain with the Company for 6 months.

The Renter undertakes to return the vehicle at the end of the rental, and/or immediately upon receiving notice to do so, in good working order, empty of any item belonging to the Renter and/or anyone on their behalf, and with a full tank. Where a vehicle is returned without being refuelled, the Renter will pay the actual cost of refuelling to fill the tank, plus a refuelling handling fee of ₪30.

Where the vehicle is filled with a fuel type that does not match the manufacturer's instructions, the Renter will bear the full cost of repairing the damage caused. With no limit on the amount, with no excess cap and no insurance cover whatsoever! In addition, the Renter will pay for the days the vehicle is off the road at the applicable period rate, with no time limit, with no excess cap and no insurance cover whatsoever!

Where damage is caused to the vehicle and/or to a third party's vehicle and/or to a third party's property, whether as a result of an accident or of any other event, the Renter will bear the actual cost of repairing the damage, up to ₪4,000.00 per incident. Where the Renter is a new or young driver — that is, a driver under the age of 24, or a driver over 24 but with less than two years of licence tenure — the Renter will bear the actual cost of repairing the damage, up to ₪8,000.00 per incident. Comprehensive cover (waiving the excess) may be purchased.

It is clarified that where damage occurs to the underbody, tyres, windows, engine, gearbox and/or any other mechanical damage — even where full cover waiving the excess has been purchased — the customer bears full responsibility for that damage and it will be paid in full by the Renter and/or anyone on their behalf. with no excess cap and no insurance cover whatsoever!

The Renter declares and undertakes that they are solely responsible for every fine and/or ticket and/or other charge imposed in connection with use of the vehicle during the rental period, including for traffic offences, parking and the like. Insofar as the Company is required to handle such a ticket and/or fine for any reason, the Renter will pay the Company a handling fee of ₪70 per ticket. It is clarified that insofar as further charges and/or fines have been added to the ticket for any reason (including late payment, collection proceedings or any other addition), the Renter bears full responsibility and will pay those amounts in full.

The Renter declares and undertakes that they are solely responsible for every demand for payment arising from travel on toll roads and/or any chargeable route (including charges received retrospectively), including additional charges, interest, linkage, collection fees and the like. Insofar as the Company is required to handle such a charge for any reason, the Renter will pay the Company a toll-road handling fee of ₪40, charged once per road, per rental agreement and/or per rental month (as applicable).

Hoshen Car is a Shabbat-observant company. Use of the vehicle on Shabbat is strictly prohibited, from the entry of Shabbat until its conclusion. Should any use be made of the vehicle, the Renter will pay agreed compensation of ₪1,500.00 in addition to the full daily charge for every Shabbat or festival on which the vehicle was used. The Company is entitled to monitor and track the status and location of the vehicle at any time.

The Renter undertakes to drive the vehicle with the utmost care and in accordance with the traffic laws in force in Israel.

Entering with the vehicle any area not under full Israeli control is strictly prohibited. The Company is entitled to monitor and track the status and location of the vehicle at any time.

Smoking of any kind in the vehicle, including tobacco and the like, is strictly prohibited. Should smoking take place in the vehicle, the Renter will bear a penalty of ₪500.00.

It is the customer's responsibility to check the oil and water and to confirm the vehicle is roadworthy before every journey. Where the customer fails to check correctly, or fails to close the water or oil cap in accordance with the manufacturer's instructions, the customer bears full responsibility for any damage caused, with no excess cap and no insurance cover whatsoever!

Driving while ignoring the warning lights on the vehicle's dashboard will oblige the driver to pay the full cost of the damage caused. with no excess cap and no insurance cover whatsoever!

In the event of an accident or damage, an assessor on our behalf will assess the damage to the vehicle and the damage will be paid according to that assessment. The Renter must pay for the assessor's report (their fee); this payment is not included in the excess and carries no insurance cover whatsoever!

In the event of an accident or damage, the Renter must pay for the days the vehicle is off the road — that is, days on which the vehicle was out of service and could not be rented as a result of the damage caused. The amount will be set according to the rental price list for the period during which the vehicle was out of service. Payment for those days is not included in the excess and carries no insurance cover whatsoever!

In the event of damage, loss or theft resulting from negligence in safeguarding and/or locking the vehicle and/or in driving it, the Renter will bear the cost of the vehicle and/or the full amount of the damage caused. with no excess cap and no insurance cover whatsoever!

Where damage occurs to one of the vehicle's tyres — a puncture, a faulty tyre and so on — the Renter must repair the tyre before returning the vehicle. Where the tyre is damaged beyond repair, the Renter will pay for a new tyre. Where the vehicle is returned without the tyre having been repaired, the Renter will bear a fee of ₪150.00 in addition to the cost of the damage. Tyre and repair prices are set by Hoshen Car.

Where the vehicle is returned without a wheel trim on one of the wheels, the customer will pay for a set of 4 original wheel trims for the whole vehicle.

Where the Renter loses the vehicle keys, or alternatively the keys are left inside the vehicle and the vehicle is locked, the Renter will bear the cost of a taxi to the vehicle's location and, in addition, the cost of replacing the vehicle's entire locking system and producing new keys — plus a fee of ₪175.00.

Where the customer has rented a navigation device or a cellular modem, it is the customer's responsibility to return it to a Company representative. Where the device or modem is not returned to a Company representative, the customer will bear the full cost of the lost device or modem: navigation device — ₪850.00; cellular modem — ₪350.00. This payment carries no excess cap and no insurance cover whatsoever!

Hoshen Car is entitled to terminate this rental agreement on 12 hours' notice by telephone, and immediately in the event of theft and/or an accident and/or misrepresentation and/or a criminal act and/or fraud, or a breach of any kind of the rental agreement.

Where the Renter breaches the provisions of this agreement, Hoshen Car is entitled to recover the vehicle by any means it sees fit, without prior notice. Hoshen Car will be entitled to enter the Renter's parking area and/or any place where the vehicle is located and to take any measure available to it to recover possession of the vehicle. All costs arising from this fall on the Renter. The Renter waives any claim and/or expense and/or loss caused to them or to any third party as a result of Hoshen Car recovering the vehicle.

The Renter declares and confirms that their email address, postal address and telephone details are as they appear at the head of this agreement, and confirms to the Company that any action and/or notice delivered to the Company from their mobile telephone and/or email and/or any means of communication based on the details the Renter provided to the Company will bind the Renter, and that they will be estopped from arguing that a notice received through one of those means of communication does not bind them. The same applies to any updated means of communication the Renter provides to the Company through the above means.

In the event of a continuing rental, and/or where the vehicle is replaced for any reason, and/or in any case where a new and/or additional and/or updated agreement is signed, the additional agreement will be treated as an integral part of the first signed agreement, and the vehicle Renter and/or the credit-card holder will be estopped from raising any argument regarding the absence of their signatures on the additional agreement.

Hoshen Car will not be liable for any direct and/or indirect damage caused to the Renter and/or anyone on their behalf and/or to any third party as a result of loss and/or damage and/or spoilage of property and/or personal belongings in the vehicle.