Frequently Asked Questions

Cancelling more than 48 hours before collection is completely free. Within the 48 hours before collection, the cancellation fee is 20% of the rental price. Whichever applies to your booking is shown on the car card at the search stage, before you book.

When you collect the car, the renter must present a physical driving licence. The licence must be valid for at least the whole rental period. Please also make sure you have a credit card in your own name with ₪4,000–5,000 of available credit for the security deposit (the exact amount for your booking is shown on the car card). Please note: a card with a credit limit is required. If the credit card is not in your name, the cardholder must come with you to collect the car. The deposit is a hold on the card, not a charge, and it is released when the rental ends.

From age 17, and from the very first day you hold a licence. We rent to new and young drivers with no minimum driving experience required.

Every rental day includes 300 km. You can drive beyond that, but the extra distance is chargeable at ₪1.50 per kilometre. You can also buy a kilometre package at a reduced rate.

Yes. You can return the car outside opening hours, and you will not be charged for the time until the branch opens.

At Hoshen Car we trust you from your first day with a licence. Just passed your test? Get in touch and we will sort you out with the best service and price.

If the driver is a new or young driver, the basic cover we provide is: comprehensive insurance on the Hoshen Car vehicle, compulsory insurance, and third-party insurance. In the event of an accident, damage or theft, the excess for a new or young driver is up to ₪8,000. You can reduce or remove the excess for an additional charge.

A booking is made for a category — a group of vehicles — rather than for a specific manufacturer or model. The car you receive depends on what is in the fleet when you collect it from the branch.

At Hoshen Car we believe in being available around the clock. You can reach us by phone or on WhatsApp at any hour, and you can collect and return a car outside opening hours too.